單項(xiàng)選擇題The Solutions Recommendation Guide is a framework for creating a customized SMB solution. Inorder to create a customized solution, which two components are needed?（）

A. implementation ratings determined
B. specific products and technology available
C. benefits to the business decided
D. business capabilities enabled
E. business challenges identified


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1.單項(xiàng)選擇題The Cisco Catalyst Express 500 Series Switch is targeted for businesses with how many users?（）

A. 501 to 1000 Users
B. 20 to 250 Users
C. More than 1000 Users
D. 251 to 300 Users

2.多項(xiàng)選擇題What two are elements of the operational-efficiency Business Challenge?（）

A. Do More with less
B. Improve Business Processes
C. Provide Flexible Channel and Delivery Options
D. Offer Enhanced Customer Service

3.多項(xiàng)選擇題What are three components of Cisco Technical Support Services?（）

A. Application Software Updates
B. Cisco Advisory Services
C. Advanced Hardware Replacement
D. Software Support
E. Cisco.com
F. Warranty for hardware

4.單項(xiàng)選擇題If XYZ LTD needs to sign a contract that includes infrastructure design, deployment, support services and applications, what would be the best option?（）

A. Cisco SMB Support Assistant
B. Cisco Advanced Services
C. Cisco Technical Support Services
D. Cisco SMARTnet

5.單項(xiàng)選擇題Which model of the Cisco 1800 Series Integrated Services Router is Modular?（）

A. 1812
B. 1814
C. 1802
D. 1811
E. 1841

6.單項(xiàng)選擇題What makes the Cisco End-to-End solution superior to competitor offerings?（）

A. The Cisco Full-Service network foundation delivers a layered security approach that introduces interoperability issues
B. The Cisco Full-service Network Foundation Increases the support Cost
C. The Cisco Full-Service Network Foundation delivers a static single layer security approach that eliminates the interoperability issues
D. The Cisco Full-Service Network Foundation Delivers a layered security Approach that eliminates the interoperability issues

7.多項(xiàng)選擇題Which two options are benefits of the Cisco Technical Assistance Center?（）

A. Enhances network and/or application availability, reliability and stability
B. Provides rapid fault isolation in a complex environment, leading to quick resolution
C. Increase the Performance of current Features
D. Processes broad Expertise in Cisco technologies

8.多項(xiàng)選擇題What are two benefits for prospects, derived from the Cisco SBR Methodology?（）

A. Creates a Link between Business and IT Planning
B. Increase Customer Royalty
C. Lowers TCO
D. Increase Profitability

9.多項(xiàng)選擇題Which three options are features of the Cisco 3800 Series Integrated Services Routers?（）

A. Integrated Hardware for offload of encryption services
B. Wireless LAN
C. SRST with centralized Cisco CallManager fro up to 120 IP Phones
D. Support For up to Eight NMEs
E. Cisco CallManager Express for up to 36 IP Phones support
F. High Performance Architecture optimized for concurrent service deployment

10.多項(xiàng)選擇題Which three are features of the integrated services routers?（）

A. Fixed Configuration
B. Voice Mail
C. Anti-X
D. IPS
E. Wireless LAN
F. VPN Acceleration