單項(xiàng)選擇題Which of the following is a new product that is included in the Cisco SMB Support Assistant?（）

A. Cisco Unity Express
B. Cisco Unified CallManager
C. Cisco Unity
D. Cisco Unified CallManager Express


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1.多項(xiàng)選擇題Which three are features of the integrated services routers?（）

A. Fixed Configuration
B. Voice Mail
C. Anti-X
D. IPS
E. Wireless LAN
F. VPN Acceleration

2.單項(xiàng)選擇題What is a benefit of implementing a Cisco End-to-End Solution?（）

A. It maximizes the network security
B. It increase the cost of the equipment
C. It enables the network to work as a unified whole
D. It reduces the Cost of equipment

3.多項(xiàng)選擇題Which three critical elements does the Cisco Integrated Security Incorporate?（）

A. Cisco Trust and Identity Management Solution
B. Cisco Secure Connectivity Solution
C. Cisco Threat Defense Solution
D. Cisco Switching Solution
E. Cisco Storage Solution
F. Cisco Content Networking Solution

4.多項(xiàng)選擇題What two are elements of the operational-efficiency Business Challenge?（）

A. Do More with less
B. Improve Business Processes
C. Provide Flexible Channel and Delivery Options
D. Offer Enhanced Customer Service

5.單項(xiàng)選擇題Which of the following of a component of the Cisco SMB Support Assistant?（）

A. SupportFor Every Technology
B. Cisco IOS Bug Fixes
C. Access to theSoftware Center
D. Full Access to the Cisco.com website

6.多項(xiàng)選擇題What are two benefits for prospects, derived from the Cisco SBR Methodology?（）

A. Creates a Link between Business and IT Planning
B. Increase Customer Royalty
C. Lowers TCO
D. Increase Profitability

7.多項(xiàng)選擇題Which three are the components of the Cisco Services portfolio?（）

A. Cisco Remote Management Services
B. Cisco Special Services
C. Cisco Advisory Services
D. Cisco Outsourcing Program
E. Cisco Advanced Services
F. Cisco Technical Support Services

9.單項(xiàng)選擇題If XYZ LTD needs to sign a contract that includes infrastructure design, deployment,support services and applications, what would be the best option?（）

A. Cisco SMB Support Assistant
B. Cisco Technical Support Services
C. Cisco Advanced Services
D. Cisco SMARTnet

10.單項(xiàng)選擇題If XYZ LTD needs to sign a contract that includes infrastructure design, deployment, support services and applications, what would be the best option?（）

A. Cisco SMB Support Assistant
B. Cisco Advanced Services
C. Cisco Technical Support Services
D. Cisco SMARTnet