單項(xiàng)選擇題Which of the following step libraries is included in the license for IPCC Express Standard? ()

A.ICM steps  
B.e-mail steps  
C.media steps 
D.database steps


您可能感興趣的試卷

你可能感興趣的試題

1.多項(xiàng)選擇題Which of the following are automatically configured on the CallManager when entered on the CRS Application Administration?()

A.CTI port  
B.CTI Route Point  
C.agent skills  
D.JTAPI user  
E.CRS prompt language  
F.ASR provider  

2.多項(xiàng)選擇題What are the components of the JTAPI Subsystem?()

A.provider  
B.CTI ports  
C.call control groups  
D.CMT Dialog Control Group  
E.trigger  
F.RM provider

3.多項(xiàng)選擇題The Cisco CRS Server must be configured to communicate and interoperate with the Cisco CallManager. Which two must be configured on the Cisco CRS Server?()

A.Application Management to load applications  
B.JTAPI Subsystem with the JTAPI Call Control Group  
C.Database Subsystem communication with LDAP Directory  
D.JTAPI Subsystem with the JTAPI provider  

4.單項(xiàng)選擇題Which Media Resource collects DTMF data from callers?()

A.JTAPI
B.Cisco Media Termination (CMT)  
C.MRCP ASR  
D.MRCP TTS

5.單項(xiàng)選擇題Where do you enable the CRS engine?()

A.Publisher Activation page  
B.Component Activation page  
C.Cluster Setup page  
D.Server Setup page 

6.單項(xiàng)選擇題How are CTI ports in a CTI Port Group added on the CRS Server?()

A.They must be created in Cisco Unified CallManager in ascending order (i.e., 1001, 1002, and 1003) with no gaps or missing numbers in the group.  
B.They can be assigned as a range of ports in CRS Application Administration.  
C.They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the JTAPI user.  
D.They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the RM JTAPI user.

7.單項(xiàng)選擇題In CRS Administration, when you add a JTAPI Call Control Group, what is created on the Cisco CallManager?()

A.CallManager Call Control Group  
B.CRS CTI Route Point  
C.CRS JTAPI User  
D.CTI ports  
E.CRS Call Control Group  
F.CTI Route Points and directory numbers 

8.多項(xiàng)選擇題The CRS Installer is used to perform which functions? ()

A.install CRS software  
B.back up CRS data  
C.repair a CRS installation  
D.back up CallManager data  
E.remove a CRS installation (uninstall) 
F.activate CRS components 

9.單項(xiàng)選擇題How many languages can be installed for the Cisco Agent Desktop (CAD) and the Cisco Supervisor Desktop ().

A.one language for both the CAD and the CSD  
B.one language for the CAD and a different language for the CSD  
C.two languages for the CAD and one language for the CSD  
D.two languages for both the CAD and the CSD

最新試題

You have just successfully added a JTAPI trigger in CRS Administration. Which two items are automatically configured on your CallManager?()

題型:多項(xiàng)選擇題

How many CallManager clusters can an IPCC Express cluster with High Availability communicate with? ()

題型:單項(xiàng)選擇題

What formula do you use to compute the number of IVR ports?()

題型:單項(xiàng)選擇題

What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?()

題型:單項(xiàng)選擇題

An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?()

題型:單項(xiàng)選擇題

When you access the Cisco CRS Administration page for the first time in a cluster, the system automatically initiates the cluster setup procedure. You perform this procedure one time for a cluster. Whatdo you accomplish in this procedure?()

題型:單項(xiàng)選擇題

In a CRS cluster with Standby Servers, which of the following statements are true? ()

題型:多項(xiàng)選擇題

Which three of the following are valid CRS deployment scenarios? ()

題型:多項(xiàng)選擇題

Which tool or interface is used to configure debug parameters for log files?()

題型:單項(xiàng)選擇題

Which setup procedure begins on the Cisco CRS server immediately after Cisco CRS 4.5 is completely installed?()

題型:單項(xiàng)選擇題