單項選擇題A standard three-year term, next-business-day hardware replacement, and telephone support are features of which cisco support program?（）

A.SMARTnet
B.SMB Foundation
C.SMART Care
D.Small Business Pro Service


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1.單項選擇題How do smart business architecture selling tools help partners increase sales?（）

A.free partners from design tasks, which increases profitability
B.focus on the prepare phase of thecisco lifecycle services model, which maximizes revenue
C.enable partners to increase professional services revenue by providing A complete, integrated solution for midsize firms and SMBs
D.highlight additional point products that the customer may want

2.單項選擇題The cisco ironport portfolio performs which service?（）

A.reduces the downtime that is asassocoated with spam,viruses,and blended threats that are delivered via email
B.determines if A user or device is authorized to access A switch port
C.defends the penmeter from malicious users and unauthorized traffic
D.provides A secure communication path through the internet

3.多項選擇題What are three benefit that the Smart Business Architecture provides to customers?（）

A.enables efficient customer serviceeffctiveness
B.provides anempowered fronline workforce
C.createsA more informed management.
D.generates customer-specific configurations
E.automatically matches customer needs to solutions
F.provides an ROI analysis for decision-makers

5.多項選擇題What are two appropriate uses for Internet Protocol TV broadcasting (IP/TV) technology? （）

A.Delivering information about changes in health benefit enrollment to all personnel
B.Enabling online collaboration among research personnel
C.Enabling an interactive virtual classroom for sales personnel in remote locations
D.Delivering a strategic business update from the CEO to all personnel

7.單項選擇題Which device is used in wireless networks to send transmissions to a target area?（）

A.Optical fiber
B.Access point
C.Omni-directional antenna
D.Directional antenna

8.單項選擇題If A customers needed to load-balance across multiple data center. which Cisco product would the customer consider?（）

A.ACE Global Site Selector
B.Site Balancer
C.ISR Wide Area Acceleration Server
D.Nexus Site Balancer
E.ASR Virtual Balanced Network

10.多項選擇題Internet Protocol videoconferencing (IP/VC) provides which two business benefits? （）

A.Reduced travel time for instructors responsible for different geographic sites
B.Real-time discussions of patient information among remote medical teams
C.Improved morale and reduced turnover among employees who receive timely business updates
D.Increased sales and customer satisfaction due to current product information disseminated simultaneously to a global sales force by headquarters