多項選擇題What are two benefits for the Cisco partner, derived from the Cisco SBR methodology? （）

A. There is faster implementation of new business applications.
B. Solution differentiation from the competition allows for premium margins.
C. There is less risk through the implementation of proven solutions.
D. Proactive planning enhances customer satisfaction.


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1.單項選擇題What advantage does integrated messaging have over standard voice-mail systems?（）

A. provides text versions of your voice-mail messages
B. forwards voice-mail messages to your email at .wav files
C. provides a toolbar to see the status of coworkers
D. eliminates the need for a live operator to answer the phone

2.單項選擇題Cisco Small Business products address which installation requirement more effectively than standard Cisco products?（）

A. wireless technology integration
B. use of advanced reporting functions
C. VPN technology integration
D. minimal technical complexity

3.多項選擇題What are two indicators that a customer should consider the installation of a Wireless LAN Controller? （）

A. need one access point
B. want to provide unsecured wireless access
C. need between two and three access points
D. want to provide employee wireless access
E. need more than four access points
F. want to provide guest wireless access

4.多項選擇題What are two key features that make the ASA5510 a better solution for SMB than the ASA 5505?（）

A. the number of firewall connections allowed
B. the base price under $1000
C. intrusion prevention
D. number of VLANs supported
E. double the connection speed

6.單項選擇題What is true about the Cisco SBR methodology?（）

A. provides an opportunity to build short-term consultative relationships with customers
B. provides an opportunity to build long-term consultative relationships with customers
C. provides an opportunity to build consultative relationships with customers
D. provides an opportunity to sell more products

7.多項選擇題Which two benefits does Cisco Unified CallConnector provide to customer communications?（）

A. status of coworkers before placing a call
B. Connect feature in Communications Manager Express
C. IM contacts imported to an IP Phone
D. click-to-dial access only for WebEx meetings
E. Screen Pops for incoming calls

8.多項選擇題Which three of the following are bundled components in the SPA9000 Voice system?（）

A. web conferencing
B. auto attendant
C. voice mail
D. intercom and group paging
E. contact center features
F. a call-management device

9.多項選擇題Which three are the phases of the Cisco Smart Business Roadmap?（）

A. foundation
B. optimized
C. implemented
D. growth
E. finished
F. beginning

10.單項選擇題The Cisco 521 Wireless Express Access Point used in the Smart Business Communications System can be configured to operate in which mode?（）

A. controller-based mode only
B. either standalone mode or controller-based mode
C. standalone mode only