單項(xiàng)選擇題What is a useful tool to get solution requirements and pricing in the sales process?（）

A. Smart Assist
B. Quote Builder
C. Partner Central
D. Visio


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1.單項(xiàng)選擇題Which of the following links on SMB Partner Central home page provides information about SMB Specialization training?（）

A. Tools and Resources
B. SMB University
C. SMB Select Certification
D. Programs and Promotion
E. Additional Products and Services

2.單項(xiàng)選擇題Which statement is true of Cisco Monitor Director (CMD)?（）

A. CMD provides a weekly reporting facility.
B. CMD allows monitoring of up to 100 SMBs.
C. CMD provides network management at a Cisco partner location.
D. CMD is an SNMP alarm-based monitoring function.

3.多項(xiàng)選擇題Which three beneficial features are found on the Cisco.com website?（）

A. online product and technology information
B. knowledge transfer resources
C. online hardware replacement
D. tools to minimize the risk of network downtime
E. network management and diagnostic tools
F. online solution troubleshooting

4.多項(xiàng)選擇題Which two functions does Cisco Configuration Assistant provide?（）

A. wireless connectivity
B. call routing configuration
C. device discovery
D. call forwarding
E. command line configuration

5.多項(xiàng)選擇題Which two are characteristics of the cost-containment business challenge?（）

A. reducing security breaches
B. using the Internet more
C. reducing upgrade charges
D. adopting new applications and services

6.單項(xiàng)選擇題Which statement best describes what Cisco Smart Care Service provides?（）

A. bundled technical support and maintenance for Cisco networks
B. bundled, unlimited support with the purchase of any Cisco product
C. technical support, maintenance, and monitoring to Cisco networks
D. fee-based add-on support and tech-to-tech assistance for Cisco products

7.單項(xiàng)選擇題Choose the element that differentiates the Cisco SBCS solution from the competing Avaya IP Office and Nortel BCM 50 solutions.（）

A. SBCS providesPoE through a modular upgrade.
B. SBCS supports more analog trunks than the competitors.
C. Only SBCS provides bundled conference calling.
D. Only SBCS provides a wireless option.

8.多項(xiàng)選擇題The Cisco UC500 component of the Smart Business Communication System provides which three functions?（）

A. Internet server hosting
B. Call Manager Enterprise Edition
C. VPN and encryption
D. Cisco Unity voice mail
E. Layer 2 switching
F. Auto Attendant

9.多項(xiàng)選擇題When trying to sell a security solution to an e-commerce business, which three business needs should you address?（）

A. secure transactions
B. time to market
C. maximum uptime
D. database backups
E. revenue growth
F. scalability for future growth

10.多項(xiàng)選擇題According to findings of the bMightyResearch report, which two statements about UC Solutions accurately describe the attributes of SMB decision makers?（）

A. Only 20% of decision makers understand UC solutions.
B. They are generally well-educated on what UC solutions offer.
C. Many are yet to be convinced of the need for UC.
D. They have a tendency to support current telephony vendors.