單項選擇題How do you start an event-triggered debug session?（）

A.Select "Start" from the Debug menu in CRS Script Editor.  
B.Select "Reactive Script..." from the Debug menu in CRS Script Editor.  
C.Select "Debugging" from the Trace menu in CRS Application Administration.  
D.Select "Start Trace" from the Trace menu in CRS Application Administration.


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1.單項選擇題When using the Call Subflow step, can variables be shared between the parent (calling) flow and the subflow?（）

A.No.  
B.Yes.  
C.Yes, but they must be manually passed via input and output mapping.  
D.Yes, but they must be manually created in both flows and have the same name. 

2.單項選擇題Which of the following step libraries is included in the license for IPCC Express Standard? （）

A.ICM steps  
B.e-mail steps  
C.media steps 
D.database steps

3.多項選擇題Which of the following are automatically configured on the CallManager when entered on the CRS Application Administration?（）

A.CTI port  
B.CTI Route Point  
C.agent skills  
D.JTAPI user  
E.CRS prompt language  
F.ASR provider  

4.多項選擇題What are the components of the JTAPI Subsystem?（）

A.provider  
B.CTI ports  
C.call control groups  
D.CMT Dialog Control Group  
E.trigger  
F.RM provider

5.多項選擇題The Cisco CRS Server must be configured to communicate and interoperate with the Cisco CallManager. Which two must be configured on the Cisco CRS Server?（）

A.Application Management to load applications  
B.JTAPI Subsystem with the JTAPI Call Control Group  
C.Database Subsystem communication with LDAP Directory  
D.JTAPI Subsystem with the JTAPI provider  

6.單項選擇題Which Media Resource collects DTMF data from callers?（）

A.JTAPI
B.Cisco Media Termination (CMT)  
C.MRCP ASR  
D.MRCP TTS

7.單項選擇題Where do you enable the CRS engine?（）

A.Publisher Activation page  
B.Component Activation page  
C.Cluster Setup page  
D.Server Setup page 

8.單項選擇題How are CTI ports in a CTI Port Group added on the CRS Server?（）

A.They must be created in Cisco Unified CallManager in ascending order (i.e., 1001, 1002, and 1003) with no gaps or missing numbers in the group.  
B.They can be assigned as a range of ports in CRS Application Administration.  
C.They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the JTAPI user.  
D.They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the RM JTAPI user.

9.單項選擇題In CRS Administration, when you add a JTAPI Call Control Group, what is created on the Cisco CallManager?（）

A.CallManager Call Control Group  
B.CRS CTI Route Point  
C.CRS JTAPI User  
D.CTI ports  
E.CRS Call Control Group  
F.CTI Route Points and directory numbers 

10.多項選擇題The CRS Installer is used to perform which functions? （）

A.install CRS software  
B.back up CRS data  
C.repair a CRS installation  
D.back up CallManager data  
E.remove a CRS installation (uninstall) 
F.activate CRS components