A.Timeout
B.SQL Error
C.Successful
D.Connection Not Available
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A.Configure it as a Generated Prompt.
B.Configure it as a Random Container Prompt.
C.Configure it as an Escalating Container Prompt.
D.Configure it as a Concatenated Container Prompt
A.Get Contact Info
B.Get Session Info
C.Get Call Contact Info
D.Get Reporting Statistics
A.Menu
B.Get Digit String
C.Get Call Contact Info
D.Extended Get Digit String
A.toolbar
B.Step palette
C.Design window
D.Variable window
A.Busy
B.Invalid
C.Successful
D.Unsuccessfu
A.DB Get
B.DB Read
C.DB Write
D.DB Release
A.to release memory held by the prompt variable
B.to clear the value of the menu choice before the prompt is played
C.to prevent the previous value from being used again on the menu choice
D.to prevent the caller from entering a menu choice before the prompt has played
A.Set
B.Call Subflow
C.On Exception Goto
D.Get Reporting Statistic
A.manages the CRS Server
B.creates CRS Engine reports
C.creates application scripts for call flows
D.remotely manages the LDAP Directory
A.decreases the amount of flows
B.collects information about callers to agents
C.creates a framework for CRS Server status reporting
D.decreases latency through increased bandwidth on CRS Server
E.provides more efficient management of flows that are called by multiple other flows
最新試題
How do you debug an application with an Accept step?()
Which should you check to verify that you have correct software product versions installed?()
What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?()
Which setup procedure begins on the Cisco CRS server immediately after Cisco CRS 4.5 is completely installed?()
What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?()
When will a skills-based CSQ that requires a skill competency of four (4) select an IPCC Express agent? ()
Which of the following four CRS components must be active on a Historical Reporting Database (HRDB) and Call Recording expansion server?()
What is the maximum number of CTI ports for an IPCC Expess Standard deployment? ()
What can help expose problems with script logic or validity by simulating the execution of a script?()
An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?()