單項選擇題Which is a valid Cisco CRS 4.0 deployment scenario? ()

A.redundant Cisco CRS Engines and a simplex database server  
B.redundant Cisco CRS Engines with five simplex VoIP monitoring servers  
C.redundant Cisco CRS Engines and databases running on two different nodes outside of the Cisco CRS cluster  
D.redundant Cisco CRS Engines and databases with two VoIP monitoring servers and three recording servers


您可能感興趣的試卷

你可能感興趣的試題

1.單項選擇題Where are CTI route points added or configured for Cisco Unified Contact Center Express? ()

A.Cisco Unified CallManager Device Configuration
B.Cisco Unified Contact Center Express Directory Management  
C.Cisco Supervisor Desktop  
D.Cisco CRS Administration, JTAPI Trigger Creation  
E.Cisco Unified Contact Center Express Media Subsystem 

2.單項選擇題In a high-availability deployment, when the Cisco CRS Administrator adds a JTAPI Call Control Group with 100 CTI ports, how many device records will be added to the Cisco Unified CallManager database?()

A.CTI Ports are not added by the creation of a Call Control Group.  
B.CTI ports are no longer required to be added to the Cisco Unified CallManager database.  
C.100 devices will be added to the Cisco Unified CallManager database.  
D.200 devices will be added to the Cisco Unified CallManager database.  
E.It depends upon how many port groups these ports will be split into.  
F.It depends upon the number of server nodes within the Cisco Unified CallManager cluster.

4.多項選擇題Which two are valid agent interfaces for Cisco Unified Contact Center Express?()

A.Macintosh workstation with Cisco IP Phone Agent  
B.Linux workstation running CAD with IP Communicator  
C.Linux workstation running CAD with Cisco Unified IP Phone 7960G  
D.Citrix Terminal running CAD with IP Communicator  
E.Citrix Terminal with Cisco IP Phone Agent  
F.Windows workstation running CAD with Media Termination option

6.單項選擇題What is the maximum number of CTI ports for a Cisco Unified Contact Center Express 4.0 Standard deployment? ()

A.150  
B.200  
C.300  
D.varies based on the number of expansion servers used  
E.varies based on the number of applications configured 

7.單項選擇題When would the Cisco Supervisor Desktop fail to show an agent that is logged in? ()

A.The agent is not ready.  
B.The agent is not on a call.  
C.The agent is an IP phone agent.  
D.The agent is not in the team currently being viewed by the supervisor. 

8.多項選擇題In the Expression Editor panel of CRS Script Editor, why would you use the Java tab? ()

A.to execute a specified method of a Java class  
B.to reference a variable or invoke a method of a custom Java Object  
C.to pass variables between two different workflows  
D.to create an object for the purpose of executing methods on a remote computer  
E.to get a reference to the Contact and Session states  
F.to allow for arguments to be passed to a specified method

9.單項選擇題What happens if all CTI ports for the configured CTI Port Group are busy when a new call arrives?()

A.Caller will receive network busy treatment.  
B.Caller will receive ringing treatment.  
C.CallManager will forward the call to the directory number configured for forward-on busy for this CTI Route Point in CallManager.  
D.An exception is raised, but the call is accepted and processed.  
E.CallManager will forward the caller to the directory number configured in IPCC Express for overflow

10.單項選擇題What does it mean for a variable in the Application Editor to be defined as a parameter?()

A.The variable can be used to pass data to and from subflows.  
B.The value for that variable can be supplied via Application Configuration in Application Administration.  
C.The value for that variable is defined by the calling application.  
D.The variable can be used in conditional steps.  
E.The variable can be used to pass data to and from VoiceXML applications.

最新試題

The JTAPI provider is the IP address of the().

題型:單項選擇題

How does the CRS Server know that it has received an ASR-enabled contact? ()

題型:單項選擇題

When installing the CRS software on two or more nodes in the same cluster, how do you know it is safe to start installing the next node? ()

題型:單項選擇題

Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? ()

題型:多項選擇題

An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?()

題型:單項選擇題

Which should you check to verify that you have correct software product versions installed?()

題型:多項選擇題

What happens when the CRS Engine fails in a High-Availability CRS deployment? ()

題型:單項選擇題

How many CallManager clusters can an IPCC Express cluster with High Availability communicate with? ()

題型:單項選擇題

What is the default filename for the component trace file?()

題型:單項選擇題

What two things happen when the CRS Publisher Database on an HRDB expansion server fails?()

題型:多項選擇題