A.CRS 2.2 to CRS 3.5
B.CRS 3.1 to CRS 4.0
C.CRS 2.2 to CRS 4.0
D.CRS 3.5 to CRS 4.0
E.CRS 4.0 to CRS 3.0
F.CRS 2.1 to CRS 4.0
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A.IPCC Express (Standard, Enhanced, or Premium)
B.IP IVR
C.Auto Attendant
D.IPCC Express Cisco Agent Desktop
E.IP Queue Manager
F.IP IVR Peripheral Gateway (PG)
A.25
B.50
C.no enforced limit
D.as many as the number of ports supported on the server
A.High Availability CRS Engines running on hardware from different server classes
B.High Availability CRS Engines running on similar hardware from the same server class but from different vendors
C.High Availability CRS Engines and database and a simplex Recording Server
D.High Availability CRS Engines and four simplex VoIP Monitoring Servers
E.CCM co-resident deployment on an MCS 7815
A.identify your Cisco CRS license files and location, enter information about your LDAP, and designate a Cisco CRS administrator
B.identify CSQs and JTAPI user and designate a Cisco CRS administrator
C.identify resources and RM user and enter information about your LDAP
D.identify your Cisco CRS license files and location, enter information about your LDAP, and designate IPCC Express resources
A.if the ICD agent is available and has a skill competency of nine (9) in another skill defined in CRS
B.if the ICD agent is available and has a skill competency of one (1) in the required skill for the CSQ
C.if the ICD agent is available and has a skill competency of seven (7) in the required skill for the CSQ
D.if the ICD agent is available and has a skill competency of three (3) in the required skill defined in CRS
A.All activities fail over without any loss of data or dropping any calls.
B.All current agent calls are dropped.
C.All callers on active CTI ports are dropped.
D.The standby CRS Engine starts, processing new calls immediately.
A.1
B.2
C.Depends upon the number of agents
D.Depends upon the locations of the CallManager clusters
E.Depends upon how many nodes are in the CallManager clusters
A.Wait until the node is completely installed to start installation on the next one.
B.After you insert Disk 2.
C.A dialog box, "It is now safe to start installing the next node," appears during the installation.
D.After Windows OS is installed on the first node.
A.CRS Engine
B.recording
C.Cisco Agent Desktop
D.monitoring
E.Cisco Supervisor Desktop
最新試題
What is the maximum number of CTI ports for an IPCC Expess Standard deployment? （）
What happens when the CRS Engine fails in a High-Availability CRS deployment? （）
What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?（）
Which three are core server software components for IPCC Express?（）
What is the default filename for the component trace file?（）
Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? （）
What can help expose problems with script logic or validity by simulating the execution of a script?（）
What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?（）
Which three of the following are valid CRS deployment scenarios? （）
Which tool or interface is used to configure debug parameters for log files?（）