A.Premium only
B.Enhanced and Premium only
C.Standard, Enhanced, and Premium
D.Cisco Unified Contact Center Express does not support embedded internet browser
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A.Cisco Unified CallManager cluster setup
B.SQL 2K server setup
C.Cisco CRS server setup
D.Cisco CRS cluster setup
A.Cisco Unified CallManager
B.Cisco Unified CallManager BARS Utility
C.Java plug-in
D.SQL 2K Server
A.database integration
B.prompt and collect
C.VoiceXML
D.opening and parsing HTTP and XML documents
E.PQ
F.E-mail Queuing
A.the agent who has been in the Available state for the longest amount of time
B.the next available agent with the highest priority, as determined by the agent order in the Resources list
C.the next available agent, based on the last agent selected and the agent order in the Resources list
D.the agent assigned to the selected Resource Group and is thus qualified to be selected
A.System Parameters Configuration
B.Cisco Unified CallManager Cluster Status
C.Date, Time, and Reason of Last Failure
D.Cisco CRS License Information
E.Cisco CRS Datastore Replication Status
F.Cisco CRS Component Activation
A.Cisco CRS Repository Datastore, Cisco CRS Historical Datastore, Cisco CRS Config Datastore, CiscoCRS Agent Datastore
B.Cisco Recording
C.Cisco CRS Engine
D.Cisco Monitoring
E.Cisco CRS Node Manager
F.Historical Reporting client
A.Cisco MCS 78xx servers
B.Dell PowerEdge servers
C.HP DL Cisco certified servers
D.Acer Altos servers
E.IBM xSeries Cisco certified servers
F.Apple servers
A.The LDAP directory must have a secondary profile configured.
B.No special configuration is required. Cisco Unified CallManager maintains the failover.
C.The JTAPI provider on the Cisco CRS server must be configured with the secondary Cisco Unified CallManager IP address following the primary Cisco Unified CallManager IP address.
D.There must be a second JTAPI user configured with an alternate range of CTI ports.
A.Cisco CRS 2.2 to Cisco CRS 3.5
B.Cisco CRS 2.2 to Cisco CRS 4.0
C.Cisco CRS 3.1 to Cisco CRS 4.0
D.Cisco CRS 3.5 to Cisco CRS 4.0
E.Cisco CRS 4.0 to Cisco CRS 3.0
F.Cisco CRS 4.0 to Cisco CRS 4.5
A.iPlanet Web Server
B.Cisco CRS Engine
C.Cisco IP Telephony Windows 2000 Server OS
D.Cisco Unified CallManager
E.Cisco Recording
F.MS SQL Server
最新試題
Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? （）
When installing the CRS software on two or more nodes in the same cluster, how do you know it is safe to start installing the next node? （）
What is the maximum number of CTI ports for an IPCC Expess Standard deployment? （）
Which setup procedure begins on the Cisco CRS server immediately after Cisco CRS 4.5 is completely installed?（）
What is the default filename for the component trace file?（）
Which of the following is not a CRS Telephony or Media Subsystem?（）
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?（）
What level of control does a subflow have on the overall contact?（）
What two things happen when the CRS Publisher Database on an HRDB expansion server fails?（）
Which three of the following are licensed Cisco CRS 4.0 software products?（）