A. Access Area
B. Backbone Area
C. Core Area
D. Distribution Area
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A. Advanced replacement on the next business day
B. Support for every Cisco Product
C. Cases Opened Via E-mail or Telephone at any time
D. Immediate Support from the Cisco TAC Engineers
E. NBD callback from a Specialized Engineer During Regular Business Hours
F. Support for low-end products only
A. Cisco Storage Solution
B. Cisco Threat Defense Solution
C. Cisco Trust and Identity Management Solution
D. Cisco Switching Solution
E. Cisco Content Networking Solution
F. Cisco Secure Connectivity
A. There is less risk through the implementation of proven solutions
B. Proactive planning enhances customer satisfaction
C. Thereare faster implementation of new business applications
D. Solution differentiation from the competition allows for premium margins
A. Integrated Services Routers
B. Firewall Appliances
C. Cisco Unified CallManager
D. Multilayer switch with enhanced image
E. Cisco Unity
F. VPN Concentrators
A. Next Business day hardware replacement
B. Application Software Upgrades
C. Automatic priority 1 TAC cases
D. Open a service request with the SMB TAC 24 Hours a day, 7 days a week
A. Different Support Contracts with multiple vendors
B. Difficulty implementing network services
C. Solid investment protection
D. Poor Investment Protection
A. Smart Assist
B. Quote Builder
C. Partner Central
D. Visio
A. Tools and Resources
B. SMB University
C. SMB Select Certification
D. Programs and Promotion
E. Additional Products and Services
A. CMD provides a weekly reporting facility.
B. CMD allows monitoring of up to 100 SMBs.
C. CMD provides network management at a Cisco partner location.
D. CMD is an SNMP alarm-based monitoring function.
A. online product and technology information
B. knowledge transfer resources
C. online hardware replacement
D. tools to minimize the risk of network downtime
E. network management and diagnostic tools
F. online solution troubleshooting
最新試題
Which three critical elements does the Cisco Integrated Security Incorporate?()
Which of the following is a new product that is included in the Cisco SMB Support Assistant?()
Which three are features of the integrated services routers?()
What are four uses of the USB ports in the Cisco integrated services routers?()
If XYZ LTD has a problem with the hardware, which two options does the Cisco SMRTnet Contract Offer?()
The Cisco Catalyst Express 500 Series Switch is targeted for businesses with how many users?()
For which of the following campus LAN area is the Cisco Catalyst Express 500 Series Switch most suitable?()
Which two options are benefits of the Cisco Software Support?()
If XYZ LTD needs to sign a contract that includes infrastructure design, deployment,support services and applications, what would be the best option?()
XYZ LTD wants to connect Cisco IP Phones and Cisco Aironet Access Points to the network. The customer also wants to use the PoE features included in the Cisco Catalyst Express 500 Series Switches.Which two models can provide this features?()