A.Erlang A
B.Erlang B
C.Erlang C
D.IVR ports + agent phones
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A.Erlang B
B.Erlang C
C.AHT * BHCA
D.VG ports + IVR ports
A.SNMP Trap
B.Alarm
C.CDP
D.Win32
A.Tool to collect syslog messages from multiple sources
B.User Tracking to track IP telephones
C.Diagnostic trace tools to analyze connectivity
D.Monitoring of Cisco voice elements
E.Problem alerts for operations personnel
A.Cisco Desktop Administrator
B.Cisco Supervisor Desktop
C.Microsoft Windows 2000 Performance Monitoring
D.CRS Application Administration
E.CRS Application Editor
A.SNMP Trap
B.Alarm
C.CDP
D.syslog
A.Agent Name
B.Agent Extension
C.application ID
D.Media Group ID
E.CSQ ID
A.1 second
B.5 seconds
C.10 seconds
D.30 seconds
E.60 seconds
A.Timeout
B.SQL Error
C.Successful
D.Connection Not Available
A.Configure it as a Generated Prompt.
B.Configure it as a Random Container Prompt.
C.Configure it as an Escalating Container Prompt.
D.Configure it as a Concatenated Container Prompt
A.Get Contact Info
B.Get Session Info
C.Get Call Contact Info
D.Get Reporting Statistics
最新試題
Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? （）
What is the maximum number of CTI ports for an IPCC Expess Standard deployment? （）
How many CallManager clusters can an IPCC Express cluster with High Availability communicate with? （）
Which three of the following are licensed Cisco CRS 4.0 software products?（）
Which should you check to verify that you have correct software product versions installed?（）
Which interface is used to configure debug parameters for log files?（）
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?（）
What formula do you use to compute the number of IVR ports?（）
What can help expose problems with script logic or validity by simulating the execution of a script?（）
What is the default filename for the component trace file?（）