A.Cisco CRS 2.2 to Cisco CRS 3.5
B.Cisco CRS 2.2 to Cisco CRS 4.0
C.Cisco CRS 3.1 to Cisco CRS 4.0
D.Cisco CRS 3.5 to Cisco CRS 4.0
E.Cisco CRS 4.0 to Cisco CRS 3.0
F.Cisco CRS 4.0 to Cisco CRS 4.5
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A.iPlanet Web Server
B.Cisco CRS Engine
C.Cisco IP Telephony Windows 2000 Server OS
D.Cisco Unified CallManager
E.Cisco Recording
F.MS SQL Server
A.6
B.8
C.10
D.12
A.redundant Cisco CRS Engines and a simplex database server
B.redundant Cisco CRS Engines with five simplex VoIP monitoring servers
C.redundant Cisco CRS Engines and databases running on two different nodes outside of the Cisco CRS cluster
D.redundant Cisco CRS Engines and databases with two VoIP monitoring servers and three recording servers
A.Cisco Unified CallManager Device Configuration
B.Cisco Unified Contact Center Express Directory Management
C.Cisco Supervisor Desktop
D.Cisco CRS Administration, JTAPI Trigger Creation
E.Cisco Unified Contact Center Express Media Subsystem
A.CTI Ports are not added by the creation of a Call Control Group.
B.CTI ports are no longer required to be added to the Cisco Unified CallManager database.
C.100 devices will be added to the Cisco Unified CallManager database.
D.200 devices will be added to the Cisco Unified CallManager database.
E.It depends upon how many port groups these ports will be split into.
F.It depends upon the number of server nodes within the Cisco Unified CallManager cluster.
A.75
B.150
C.200
D.300
A.Macintosh workstation with Cisco IP Phone Agent
B.Linux workstation running CAD with IP Communicator
C.Linux workstation running CAD with Cisco Unified IP Phone 7960G
D.Citrix Terminal running CAD with IP Communicator
E.Citrix Terminal with Cisco IP Phone Agent
F.Windows workstation running CAD with Media Termination option
A.150
B.200
C.300
D.varies based on the number of expansion servers used
E.varies based on the number of applications configured
A.The agent is not ready.
B.The agent is not on a call.
C.The agent is an IP phone agent.
D.The agent is not in the team currently being viewed by the supervisor.
最新試題
Which two items does the Cisco CRS 4.5 Installer always install on the system?（）
Which three are core server software components for IPCC Express?（）
Which three of the following are valid CRS deployment scenarios? （）
What formula do you use to compute the number of IVR ports?（）
How many skills may an agent have?（）
An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?（）
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?（）
Which three of the following are licensed Cisco CRS 4.0 software products?（）
Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? （）
What is the maximum number of CTI ports for an IPCC Expess Standard deployment? （）